Shipping & Returns

At The Fashion Franzy, we aim to deliver your orders quickly and safely. All orders are processed within 1–3 business days. Once dispatched, delivery usually takes 3–7 working days depending on your location. You will receive a tracking number via SMS or email once your order is shipped.

We offer hassle-free returns and exchanges within 7 days of delivery. To be eligible, items must be unused, unwashed, and in their original packaging with all tags attached. Return shipping charges will be borne by the customer unless the item received is damaged, defective, or incorrect. Once we receive and inspect the returned item, we will issue a refund or process the exchange as per your request.